GizmoCraddle provides multiple payment options depending on product, location, order
value, availability and other applicable conditions.
Depending on availability, customers may pay through:
• Cash on Delivery;
• bKash;
• Nagad;
• Debit Card;
• Credit Card;
• Online Payment Gateway;
• Bank Transfer;
• Other payment methods displayed by GizmoCraddle.
For Cash on Delivery orders:
• Payment is made when the order is delivered.
• Customers should pay the authorized delivery/courier representative.
• Customers should not transfer COD payment to an unofficial personal account.
• COD availability may vary by product, location, order value or other operational
conditions.
Certain orders or products may require advance payment.
This may apply to:
• High-value products;
• Special-order products;
• Pre-order products;
• Limited-stock products;
• Customized orders;
• Certain delivery locations;
• Other products where advance payment is specifically stated.
Any advance payment requirement will be communicated before the order is finalized.
Where online payment is available, customers should make payment only through the official
payment options provided by GizmoCraddle.
Customers should never share the following with anyone claiming to represent GizmoCraddle:
• OTP;
• PIN;
• Card PIN;
• CVV;
• Online banking password;
• Mobile financial service PIN.
For security purposes, GizmoCraddle may verify:
• Customer name;
• Phone number;
• Order number;
• Payment reference;
• Transaction ID;
• Payment status;
• Other information reasonably necessary to confirm a transaction.
Additional verification may be required for suspicious, high-value, or unusual orders.
If a payment fails or cannot be confirmed:
• The order may remain pending;
• The customer may be contacted;
• The order may be cancelled if payment is not completed;
• Any duplicate or incorrect payment will be investigated.
If you accidentally make multiple payments for the same order, please contact GizmoCraddle
immediately.
Please provide:
• Order Number;
• Customer Name;
• Payment Method;
• Transaction ID;
• Payment Reference;
• Amount;
• Date/time of transaction.
We will verify the transaction and process any eligible adjustment or refund.
Customers should retain:
• Payment confirmation;
• Transaction ID;
• Order confirmation;
• Invoice.
These may be required for payment verification, refund processing, or dispute resolution.
Eligible refunds will be processed according to our Return, Refund & Replacement Policy.
Where practical, refunds will be returned through the original payment method.
The payment provider, bank, mobile financial service, or gateway may require additional
processing time.
GizmoCraddle will never intentionally ask customers to provide sensitive payment credentials
such as:
• OTP;
• PIN;
• Card PIN;
• CVV;
• Online banking password.
If someone claiming to represent GizmoCraddle requests such information, do not provide it.
Please contact GizmoCraddle using the official contact information published on our website.
If a technical issue causes an incorrect price or payment amount to be displayed,
GizmoCraddle may investigate and take appropriate corrective action.
Where an order cannot reasonably be fulfilled because of a material pricing or payment error,
the customer will be contacted.
Any eligible payment will be handled according to the applicable refund terms and law.
Payments may be processed by third-party banks, payment gateways, mobile financial
services or other authorized payment providers.
Such providers may have their own terms and privacy policies.
GizmoCraddle is not responsible for technical problems within a third-party payment
provider’s system, although we will reasonably assist customers in resolving payment-related
issues.
Repeated refusal of confirmed COD orders or intentional misuse of the ordering system may
result in:
• Additional verification;
• Restriction of COD availability;
• Requirement for advance payment;
• Order cancellation;
• Account restrictions where appropriate.
This does not affect legitimate returns or consumer rights concerning defective, damaged,
incorrect, or non-conforming products.
For payment-related questions:
GizmoCraddle
Website: https://gizmocraddle.com/
Email: gizmocraddle@gmail.com
Phone: 01965667376
Address: Dhaka, Bangladesh
