Welcome to GizmoCraddle.
These Terms & Conditions govern your access to and use of the GizmoCraddle website,
including browsing our website, creating an account, purchasing products, placing orders,
and using our customer-support services.
By accessing our website or placing an order, you acknowledge that you have read,
understood, and agreed to these Terms & Conditions.
Website: https://gizmocraddle.com/
GizmoCraddle is an online retail business offering smart electronics, mobile gadgets,
computer accessories, gaming products, audio products, smart devices and other
technology-related products.
Business Information
Business Name: GizmoCraddle
Website: https://gizmocraddle.com/
Business Address: Dhaka, Bangladesh
Customer Support Phone: 01965667376
Email: gizmocraddle@gmail.com
By accessing, browsing, registering on or purchasing from GizmoCraddle, you agree to comply
with these Terms & Conditions and applicable laws and regulations of Bangladesh.
If you do not agree with these Terms & Conditions, please do not use the website or place an
order.
You agree to use the website only for lawful purposes.
You must not:
• Use the website for fraudulent, unlawful, or unauthorized activities.
• Attempt to gain unauthorized access to our website, systems, accounts, or databases.
• Introduce malware, viruses, harmful code or other malicious material.
• Interfere with the normal operation of the website.
• Use automated systems to abuse, overload, scrape or disrupt the website.
• Use another person’s account or personal information without authorization.
• Submit false, misleading or fraudulent information.
• Attempt to manipulate prices, coupons, promotions, reviews, orders or other website
functions.
• Use the website in a manner that may harm GizmoCraddle, its customers, service
providers or other users.
We reserve the right to restrict or suspend access where reasonably necessary to protect our
customers, business, website, systems, or services.
We make reasonable efforts to ensure that product information displayed on the website is
accurate and up to date.
Product information may include:
• Product name
• Brand
• Model
• Product images
• Description
• Specifications
• Features
• Price
• Availability
• Warranty information
• Delivery information
• Return/replacement conditions
Manufacturer specifications, packaging, accessories, colors, designs, software versions and
other product characteristics may change.
Product images may sometimes be illustrative. Minor differences between website images
and the actual product may occur where such differences do not materially affect the
product.
All products are subject to availability.
Displaying a product on our website does not guarantee that the product will remain available
until an order is completed.
If a product becomes unavailable after an order is placed, GizmoCraddle may:
• Contact the customer regarding availability;
• Offer an alternative product where appropriate;
• Wait for stock replenishment where applicable; or
• Cancel the affected order and process an applicable refund
All prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.
Prices may change before an order is confirmed.
Promotional prices may be subject to additional conditions, including:
• Limited validity;
• Limited stock;
• Minimum purchase requirements;
• Product/category restrictions;
• Coupon requirements;
• Other promotional conditions.
If a technical, typographical, system or pricing error results in an incorrect product price,
GizmoCraddle may contact the customer to confirm the correct price or cancel the affected
order and process an applicable refund.
When you place an order, you are submitting a request to purchase the selected product(s).
Orders may be subject to:
• Product availability;
• Customer-information verification;
• Payment verification;
• Delivery area availability;
• Fraud or security checks;
• Other reasonable operational requirements.
GizmoCraddle may contact you through phone, SMS, email or another official communication
channel to verify an order.
An automated order confirmation or order-received notification does not necessarily mean
that the order has been finally accepted.
An order is considered confirmed when GizmoCraddle has verified and accepted it for
fulfillment.
We may cancel an order where there is a legitimate reason, including:
• Product unavailability;
• Incorrect price caused by a technical or system error;
• Invalid or incomplete customer information;
• Payment failure;
• Suspected fraudulent activity;
• Delivery limitations;
• Duplicate or abnormal orders;
• Other legitimate operational reasons;
• Force majeure.
Where an eligible prepaid order is cancelled by GizmoCraddle, any applicable refund will be
processed according to our Refund Policy and applicable law.
Customers may request cancellation before an order is dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the
applicable return, refusal or delivery procedure may apply.
Please refer to our Return, Refund & Replacement Policy for details.
GizmoCraddle may offer payment methods including:
• Cash on Delivery;
• bKash;
• Nagad;
• Debit/Credit Cards;
• Bank Transfer;
• Online Payment Gateway;
• Other payment methods are displayed on the website.
Additional payment verification may be required for certain orders.
Please refer to our Payment Policy
Delivery is subject to our Shipping & Delivery Policy and the information provided during
checkout.
Estimated delivery times may vary due to circumstances outside our reasonable control.
Customers are responsible for providing accurate:
• Name;
• Mobile number;
• Delivery address;
• Area/district;
• Other information required for successful delivery.
Returns, refunds, replacements, and cancellations are governed by our Return, Refund &
Replacement Policy.
Customers are encouraged to review that policy before placing an order, particularly for
electronics, computer & gaming products, accessories and opened or activated products.
Warranty coverage varies by product.
The applicable warranty period and type will be stated on the product page, invoice, warranty
card, packaging or other product documentation where applicable.
Warranty claims are subject to our Warranty Policy and, where applicable, the manufacturer’s
or authorized distributor’s warranty terms.
The GizmoCraddle name, logo, website design, original text, graphics, marketing materials,
and other original website content are owned by or licensed to GizmoCraddle or their
respective rights holders.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit such
content without appropriate authorization.
Third-party trademarks, logos, product names and brand names remain the property of their
respective owners.
Customers may submit genuine reviews, ratings, photographs, feedback or other content
where such functionality is available.
Submitted content must not contain:
• False or misleading information;
• Threats;
• Hate speech;
• Obscene or unlawful material;
• Another person’s private information;
• Malicious links;
• Malware;
• Unrelated advertisements;
• Fraudulent promotional content.
GizmoCraddle may moderate or remove content that violates applicable law or these Terms.
We aim to maintain genuine customer feedback and will not intentionally manipulate reviews
to mislead customers.
Promotional offers may be subject to specific terms.
Unless otherwise stated:
• Offers may be limited by time or stock.
• Coupons may have usage restrictions.
• Multiple offers may not be combined.
• Certain products or categories may be excluded.
• Promotional offers may end when allocated stock is exhausted.
The specific terms displayed with an individual promotion will apply to that promotion.
GizmoCraddle may use third-party services to operate the website and fulfill orders,
including:
• Payment gateways;
• Courier and delivery providers;
• Hosting and cloud providers;
• Analytics services;
• Communication services;
• Warranty/service providers;
• Other technology providers.
Such providers may process relevant information as necessary to provide their services and
may have their own terms and privacy practices.
We aim to keep the website available and functional, but uninterrupted availability cannot be
guaranteed.
The website may temporarily become unavailable because of:
• Maintenance;
• Technical problems;
• Security incidents;
• Hosting or network failures;
• Software updates;
• Service-provider failures;
• Other circumstances beyond our reasonable control.
To the extent permitted by applicable law, GizmoCraddle will not be responsible for losses
arising from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude, restrict, or reduce any consumer rights or legal
protections that cannot lawfully be excluded or restricted.
GizmoCraddle will not be responsible for delay or failure caused by circumstances beyond
reasonable control, including:
• Natural disasters;
• Floods;
• Severe weather;
• Fire;
• Government restrictions;
• Transport disruption;
• Political disturbances;
• Courier disruption;
• Internet or network failures;
• Major technical failures;
• Other extraordinary circumstances.
GizmoCraddle may investigate suspicious transactions or activities and take appropriate
action, including:
• Order cancellation;
• Account restriction;
• Payment verification;
• Refusal of future orders;
• Suspension of website access;
• Reporting unlawful activity to appropriate authorities where necessary.
We may update these Terms & Conditions when necessary.
The latest version will be published on this page with a revised Last Updated date.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of
Bangladesh.
Mandatory consumer rights and protections applicable under Bangladesh law will continue to
apply.
If you have questions about these Terms & Conditions, please contact:
GizmoCraddle
Website: https://gizmocraddle.com/
Email: gizmocraddle@gmail.com
Phone: 01965667376
Address: Dhaka, Bangladesh
